ORDERS + PROCESSING

Can I cancel my order?

Once an order has been placed and confirmed, no order cancellations can be made.

Why was my order canceled right after I placed it?

TANGEE EXPRESSIONS follows strict fraud prevention guidelines to fight against credit card scams & chargebacks. If our Fraud Prevention Team detects fraudulent activity from your order— it will be flagged and canceled immediately.

Can I add an item or make changes to my order before it ships?

Once your order has been submitted successfully, the order begins processing immediately for fulfillment, therefore most changes to orders are not possible.

ORDERS + PROCESSING

Can I cancel my order?

Why was my order canceled right after I placed it?

Can I add an item or make changes to my order before it ships?

Once your order has been submitted successfully, the order begins processing immediately for fulfillment, therefore most changes to orders are not possible.

I forgot to apply my discount code— can I cancel and replace the order with my code?

If you forgot your discount code at checkout, please save it towards your next order as we are unable to cancel orders.

How long is processing once I place an order?

Processing can take up to 5 business days before your order is sent for delivery.